What Is Twitter's Product?
I'm still thinking about various remarks by observers, especially David Sacks in Saturday's post , that Elon Musk and his staff at Twitter are working on ways to improve the Twitter product, although Sacks makes the point that the product "simply hasn't changed that much in the last 10 years". So my first question is what is the product? I think the answer to that one is simple, it's an online forum or community. It's also a type of social media. That's a problem in itself, because social media is generally thought to be something unhealthy, especially if used in excess. Things that make it unhealthy include the ability to be obnoxious while concealing one's identity and the ability to portray onesself in highly favorable terms -- and especially in light of the latter, social media can be depressing when people look at their own lives and worry they don't measure up to the happy lives other users represent themselves as living. On one ha...